Payment and Cancellation Policies

Payments accepted

A 20% deposit is required at the booking of the tour; the balance is due at least 2 weeks before you arrive to Morocco, or at the beginning of the tour. You can send us a wire transfer to our bank account either in Morocco or in the United States, United Kingdom, Australia, Canada, Europe, or PayPal – we will provide the details depending on the easier method for you.

You can also pay the balance upon arrival to Morocco – by cash in US dollar, British pound, Australian dollar, Canadian dollar, Euro, or MAD.

We also accept payment by almost all credit cards – with an extra fee of 5%. Sorry, but we do not accept American Express.

Cancellation Policy

If because of an emergency you cancel 30 or more days prior to the arrival date, we will refund your deposit. If you cancel between 30 and 14 days prior to the arrival date, we will keep the deposit. If you cancel 14 days or less prior to the arrival date, we will require the full amount.